9.04.2007

Goal Processing: Measure it for Meaning

This is the second of a series of posts in direct response to questions student leaders have asked us over the past few weeks. Thank you to those student leaders who took the time to voice your questions.

Q: How do I know that I am doing the job I am supposed to be doing as an elected student leader?

A. I picked this question to blog on today because I just finished a book that every manager/CEO/team leader/coach should read and implement. It is the Three Signs of a Miserable Job by Patrick Lencioni. Without giving away the plot, this student leader's question speaks directly to one of the three signs - not knowing how to measure your performance.

If I could sit down with every student organization advisor on the chapter, state and national level today and give them one metric to work on that would dramatically improve the impact of their organization, it would be to help their leaders (both adult and student) to know what success looks like in their job and help them measure it on a regular basis.

To the student leader wanting to know if they are doing a good job or not, your first step is to ask your direct report - the person who is directly responsible for helping you do a good job. Ask them point blank if you are doing a good job and ask for specifics. Formulate a list between the two of you of the measurable tasks/outcomes that would signify a job well done. This list might include the number of letters/e-mails/Facebook messages you write to members, the number of assignments you completed on time or early, the amount of hours you invested in a certain time period working on organization related items, etc.

After your initial conversation and brainstorm with your advisor, you will not only have a clearer understanding of how you are doing today, but you will have a list of benchmarks for the future.

Processing Questions for PLI Curriculum Teachers/Trainers:

1. Why is it important to have some benchmarks for your position?


2. What outcomes/tasks signify a job well done for you?

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