1.04.2007

Masterful Communication: Openly and Actively Listen

Great leaders actively listen to others. They understand the power of one-on-one interactions and that each one counts. How do you know if you actively listen? Follow this simple guideline...

Openly and Actively Listen...

O - Open body language - Be mindful of your eye contact, responsive body language, facial expressions, etc.

P - Paraphrase - Repeat back what your partner said in your own words. This will demonstrate you listened to them and this will be a clarity check.

E - Encourage your partner to talk - "The best conversationalists actually say the least," Dale Carnegie.

N - Not Talking - Great listeners actually listen. They don't just wait to talk.



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